Last Updated: August 22, 2026
BloxSchool provides live online classes for children and teens. We take the privacy of our students and families seriously and seek to collect only the information reasonably necessary to provide our classes and operate BloxSchool.
This Privacy Policy explains what information we collect, why we collect it, how it is used and protected, and the choices parents and guardians have regarding their family’s information.
Parents and Guardians
Some BloxSchool classes are intended for children under age 13.
Enrollment and payment are intended to be completed or authorized by a parent or legal guardian, not independently by a child.
When parental consent is required by the Children’s Online Privacy Protection Act (COPPA), BloxSchool will seek verifiable parental consent before collecting, using, or disclosing personal information from a child, except where an exception permitted by law applies.
COPPA gives parents specific rights regarding personal information collected online from children under 13.
Information We Collect
Depending on how a family uses BloxSchool, we may collect:
- Parent or guardian name
- Parent or guardian email address
- Student first name
- Student age or age range
- Class selection and weekly class time
- Enrollment and subscription information
- Messages sent to BloxSchool
- Information voluntarily provided when requesting help or support
- Technical information reasonably necessary for website operation, security and functionality
We do not need a child’s home address, personal phone number, personal email address, school name, full birth date, or other unnecessary identifying information for ordinary enrollment, and families should not provide this information unless BloxSchool specifically requests it for a legitimate purpose.
We will not condition a child’s participation on providing more personal information than is reasonably necessary to participate in the class.
Information During Live Classes
BloxSchool classes may take place live through Zoom or another service identified on the class page.
During class, students may speak with their instructor and classmates and may choose to share their screen or show projects they have created.
Students should not share passwords, home addresses, phone numbers, school names, private contact information, or other sensitive personal information during class.
BloxSchool does not record live classes for general distribution unless families receive appropriate notice and any legally required consent is obtained.
Under COPPA, a child’s image or voice in a photo, video, or audio file can constitute personal information.
How We Use Information
We use information as reasonably necessary to:
- Enroll students in classes
- Provide live online instruction
- Send parents class schedules and access information
- Manage class capacity
- Process and manage subscriptions
- Communicate with parents and guardians
- Provide technical and customer support
- Maintain appropriate enrollment and business records
- Protect students, instructors and BloxSchool
- Prevent fraud or misuse
- Meet accounting, tax and legal obligations
Parental Consent
When BloxSchool is required to obtain verifiable parental consent under COPPA, we will use a method reasonably designed to confirm that consent is being provided by the child’s parent or guardian.
COPPA recognizes several possible methods of verifiable parental consent, including qualifying payment systems that provide notice of individual transactions to the account holder. The appropriate method depends on how children’s information is collected, used and disclosed.
Providing payment information does not give BloxSchool permission to use a child’s information for unrelated advertising, marketing, or other unrelated purposes.
Payments
BloxSchool uses Stripe to process payments and recurring subscriptions.
BloxSchool does not directly store complete credit or debit card numbers.
We may maintain transaction information such as the class purchased, amount, subscription status and transaction identifiers as necessary for enrollment, accounting, fraud prevention, refunds and customer service.
Service Providers
BloxSchool uses outside services to operate our website and provide classes. These may include payment processors, website and hosting providers, email providers, video-conferencing providers, and platforms or software required for particular classes.
Examples include Stripe for payments, Zoom for live online instruction, WordPress and our hosting provider for BloxSchool.com, and Roblox/Roblox Studio for applicable classes.
These services may process information necessary to provide their functions and operate under their own privacy practices.
We seek to limit disclosure of children’s personal information to what is reasonably necessary to provide the service or otherwise permitted by law.
Cookies, Analytics and Embedded Content
BloxSchool.com may use cookies or similar technologies necessary for website functionality, security, payment processing and other essential operations.
Pages may also contain content hosted by third-party services, such as videos.
BloxSchool seeks to minimize unnecessary tracking on services directed to children and does not knowingly use children’s personal information for targeted or cross-context behavioral advertising.
COPPA can make a child-directed service responsible for personal information collected through third-party plug-ins or similar technologies on its service, so we periodically review the third-party technology used on BloxSchool.com.
Sale and Sharing of Personal Information
BloxSchool does not sell personal information.
BloxSchool does not knowingly sell or share children’s personal information for cross-context behavioral advertising.
We disclose information to service providers only when reasonably necessary to operate BloxSchool, provide classes, process payments, communicate with families, maintain security, or fulfill another legitimate purpose described in this policy.
California provides heightened protections concerning the sale or sharing of personal information belonging to consumers under 16.
Parents’ Privacy Rights
Parents and legal guardians may contact BloxSchool to:
- Ask what personal information we maintain about their child
- Request access to that information
- Request correction of inaccurate information
- Request deletion of their child’s personal information
- Withdraw previously provided consent where applicable
- Refuse further collection or use of their child’s personal information where applicable
We may take reasonable steps to verify that a person making a request is the child’s parent or guardian before disclosing or deleting children’s information.
COPPA specifically requires covered operators to provide parents with ongoing review, deletion and refusal rights.
Privacy requests may be submitted through our Contact page.
California Residents
California residents may have additional privacy rights under California law when those laws apply.
BloxSchool welcomes requests from California families to access, correct, or delete their personal information even where BloxSchool may not be legally required to provide a particular right under the California Consumer Privacy Act.
We will not discriminate against a family for making a legitimate privacy request.
Data Retention and Deletion
BloxSchool does not retain children’s personal information indefinitely.
Information needed for an active enrollment may be retained while the student remains enrolled.
Unless a longer period is reasonably necessary for safety, dispute resolution, legal compliance, or another legitimate purpose, student-specific enrollment information that is no longer needed will be deleted or de-identified within 12 months after the student’s final BloxSchool enrollment ends.
Financial transaction and business records may be retained longer when reasonably necessary for accounting, tax, fraud prevention, chargebacks, or legal obligations.
Support messages may be retained for up to 24 months when reasonably necessary to provide support or document a customer-service issue, after which unnecessary personal information will be deleted or de-identified.
When information is no longer reasonably necessary, we will take reasonable measures to securely delete or dispose of it.
COPPA requires covered operators to establish a written retention/deletion policy, identify why children’s information is retained, establish a deletion timeframe, and avoid indefinite retention.
Security
BloxSchool maintains reasonable administrative and technical safeguards designed to protect personal information.
Access to student information is limited to people and service providers who reasonably need the information to provide classes or operate BloxSchool.
No online system can guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy as BloxSchool or applicable laws change.
If we materially change the collection, use, or disclosure of children’s personal information in a way requiring new parental consent, we will seek that consent when required.
Contact Us
For privacy questions or requests concerning your child’s information, please use the Contact page on BloxSchool.com.